Porting a business phone number: what to expect
The documents you need, the usual timeline, and how to avoid a missed call during the switch.
Short answer
To port a number you need a signed letter of authorization, your current account number and PIN, and a recent bill. Ports usually complete in one to three weeks, depending on the carrier you are leaving.
Before you start
- Don't cancel your current service. Cancelling can release the number.
- Get your account number and port-out PIN from your current carrier.
- Match the name and address on the request exactly to your bill.
During the port
Mittis shows live status and a target date in the console. Your old service keeps working until the moment the number moves.
Questions
Can I text from the number while it ports?
Not through Mittis until the port completes. Register your campaign in parallel so texting works on day one.